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Getting Help

Need help with Mycel? Here's how to get support and connect with the community.


Quick Solutions

Before reaching out, try these resources:

Problem Solution
App not working Check Permissions are granted
Messages stuck See How Delivery Works
Battery drain See Battery & Background
General questions Check the FAQ

Telegram Community

Join the Mycel community on Telegram:

@mycel_app

This is the primary place to:

  • Ask questions
  • Report issues
  • Share feedback
  • Connect with other users
  • Get announcements about updates

GitHub

Report Bugs

Found a bug? Report it on GitHub:

github.com/ethene/mycel-releases/issues

When reporting, please include:

  • Your Android version
  • Your device model
  • Steps to reproduce the issue
  • Screenshots if relevant

Request Features

Have an idea for Mycel? Open a feature request on GitHub Issues.


Documentation

This documentation site covers:


Before Asking for Help

To get the best help, please provide:

  1. What you tried - Steps you took
  2. What happened - The actual result
  3. What you expected - The desired result
  4. Device info - Android version, device model
  5. App version - Found in Settings

Contributing

Want to help improve Mycel?

  • Report bugs - Help us find issues
  • Suggest features - Share your ideas
  • Spread the word - Tell friends who might benefit
  • Test new releases - Try beta versions

Limitations

Please understand that Mycel is:

  • Not for emergencies - Delivery can take hours/days
  • Experimental - We're still improving stability
  • Android-only - iOS version is not yet available

For critical communications, use traditional methods.